Legal notice

The present general conditions of sale apply to all orders placed on the site www.allthewaystosay.com. ALL THE WAYS TO SAY, a company brand of the CLAIRE LEINA COMPANY, reserves the right to modify or update these conditions at any time. In the event of update or change, the terms and conditions in force at the time of placing an order shall apply. The user wishing to purchase a product on www.allthewaystosay.com must complete an information sheet indicating their contact details.

The confirmation of an order entails acceptance of these terms of sale, and waiver of its own conditions of purchase.

The offer of products present on www.allthewaystosay.com is valid while stocks last. Stocks are updated regularly, but in the case of a product’s unavailability following confirmation of your order, we undertake to notify you by email within 3 to 5 working days, and offer either an equivalent product or a refund of the item in question.

The offer of products present on www.allthewaystosay.com is valid while stocks last. Stocks are updated regularly, but in the case of a product’s unavailability following confirmation of your order, we undertake to notify you by email within 3 to 5 working days, and offer either an equivalent product or a refund of the item in question.

ALL THE WAYS TO SAY allows you to make your payment by Paypal and debit or credit card. It is not necessary to have a Paypal account in order to pay for your order. The Paypal secure platform offers both options. The security and confidentiality of your bank data will be supported by the Paypal company as you are automatically redirected to their site upon payment of your order.

The data of your credit card is encrypted using SSL 128 (Secure Socket Layer) provided by Geotrust 1and1 and is never transmitted unencrypted over the network. Payment is made directly from your bank, CLAIRE LEINA COMPANY has in no way any access to this data and does not pass on through its servers.

The date of validation for an order corresponds to the online payment date. The products remain the property of the site www.allthewaystosay.com until full payment of the order. ALL THE WAYS TO SAY reserves the right to refuse to complete an order or arrange a delivery, if the customer has not paid the preceding order.

You can choose the parcel by clicking ‘track item’ or standard shipping. For each tracked order, you will have a tracking number, which will be sent to you by email when sending your order by ALL THE WAYS TO SAY. This tracking number will allow you to track your letter or package in the space provided on www.allthewaystosay.com. We can deliver worldwide. Deliveries are set for the address indicated on the order form. Following validation, orders are usually shipped within 24 hours (excluding temporary message mentioned on the home page). Orders account for working hours (8.00 -17.00), public holidays do not count as working days.

During the checkout process, you have several choices of delivery, stating the price for each choice. From delivery, the risks associated with the delivered products will be transferred. ALL THE WAYS TO SAY shall not be held responsible for the delay related to delivery from the shipping company nor the consequences of a delay or failure to deliver on the part of the company handling the delivery.

Delivery Period: Delivery is usually 3 to 5 days for France, subject to stock availability. Holidays, Saturday and Sunday do not count as working days. The delivery can vary from 7 to 30 working days for foreign countries, average time depending on the destination and shipping method, subject to stock availability.

Modes of Delivery: The ordered product is sent as a standard letter, or a registered parcel or letter, according to the weight of the order and speed at which the customer wishes to receive the order, to the address on the order form.

In the event of non-delivery of an order or part of the order, you have a total of 30 days from the day the order was placed, to contact us.

If upon delivery of the package, the original packaging is damaged, you must then check the condition of items. If they have been damaged, you must refuse the package and note an objection on the delivery slip (parcel refused because damaged). The parcel will be returned to us free of charge to you.

RETURNS: The return of an order will be accepted only for products in their original condition and original packaging. You will also need a copy of the email confirming the order in question. We will then proceed to either an exchange (subject to availability) or a refund. Items returned incomplete or damaged cannot be returned or exchanged.

In accordance with Directive 2011/83/EU on consumer rights, you have 14 days from the date of receipt of your order to exercise your right of withdrawal, without having to provide any reason or pay any penalties.

To exercise this right, please contact us at: orders@allthewaystosay.com

Return shipping costs are the responsibility of the customer. Returned items must be in their original condition, unopened and in their original packaging, and sent to:

ATWS - LA RUCHE LOGISTIQUE - Service Retour - Voie Communale 4 21320 Creancey, France

Refunds will be processed within 14 days of receipt of the returned items, using the same payment method as the original transaction.

ALL THE WAYS TO SAY shall not be held responsible in the event of disruption or strike of postal services and transport.

Products are identified by photographs. ALL THE WAYS TO SAY will not be held responsible for any poor colour reproduction that can vary from one computer to another.

All elements of the site www.allthewaystosay.com are and remain the exclusive intellectual property of ALL THE WAYS TO SAY. Under no circumstances are you allowed to reproduce, exploit, repost, or use these items in any capacity whatsoever. All images are made by ALL THE WAYS TO SAY and its simple use.

In accordance with the French law on computers, files and freedoms of January 6, 1978 amended in 2004, the name information of buyers may be subject to automated processing. You have a right to access and rectify information concerning you. The user is informed that his data are collected for specific and legitimate purposes, and will in no case be disclosed to a third party outside ALL THE WAYS TO SAY.

ALL THE WAYS TO SAY further engages to do the utmost to preserve the security of such data. This data is used to process orders and to improve and personalise the services offered by the vendor, such as promotional offers or a newsletter. The user has the right to object to data being used for commercial purposes. To change, correct or delete personal data, the user must send an email to the following address: contact@allthewaystosay.com

In accordance with the law, the database for ALL THE WAYS TO SAY website is in the process of being registered with the CNIL. -> cnil.fr

The present online terms of sale are subject to French law. All communication or dealings arising from use of the site www.allthewaystosay.com are subject to French law. The competent court in cases of dispute shall be the court of Aix-en-Provence . In accordance with articles L.616-1 et R.616-1 of the consumer code, our company has established a mediating service of consumption. The mediation entity is : SAS CNPM - MÉDIATION - CONSOMMATION. In the event of a dispute, the consumer can lodge a complaint on the website : http://cnpm-mediation-consommation.eu or by postal service at the address : MÉDIATION - CONSOMMATION 27, avenue de la Libération – 42400 SAINT-CHAMOND

CLAIRE LEINA COMPANY SIRET 818 308 025 00043 – VAT NUMBER : FR 72 818 308 025 , RCS AIX EN PROVENCE

ALL THE WAYS TO SAY – CLAIRE LEINA COMPANY
425 route de berre, 13090 Aix en Provence

FRANCE

VAT NUMBER : FR 72 818 308 025